Return Policy

At CBD Packaging Store, we take pride in the quality of our custom packaging solutions and stand firmly behind our products. Your satisfaction is our top priority, and we strive to deliver packaging that exceeds your expectations. Should any issues arise, we are committed to resolving them promptly and efficiently.

Our Return Policy:

Transparency is at the core of our values. For this reason, we accept returns only in situations where the issue is directly attributable to us. If there are errors in printing, defects in production, or any other problems caused by our processes, we will take full responsibility and work to make it right.

Defects on Our End:

If the issue stems from our side, resulting in defective items or quality concerns, we offer two solutions to ensure your satisfaction:

Reprints for Specific Defects:

We will promptly reprint the defective items to ensure your order meets our high-quality standards.

Store Credit Option:

As an alternative, we offer store credit equivalent to the value of the affected items, providing you with flexibility to choose the resolution that best suits your needs.

Contact Us for Support:

Your satisfaction matters to us. If you encounter any problems or believe there is an issue with your order, please reach out to us at sales@cbdpackagingstore.com within three days of receiving your shipment. Our dedicated team is here to assist you and address any concerns you may have.

At CBD Packaging Store, we are committed to delivering exceptional custom packaging solutions. Our return policy reflects our dedication to your peace of mind and ensures a seamless experience with every order.

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